Device Log – Initiate Download Log Request

Last updated:2026-10-14 11:13:46

A third-party platform calls the interface (api/printerLog/pull) to send a request to the open platform, which forwards it to the designated printer client software. After receiving the event, the client software extracts its local logs and reports them to the open platform. Note: the device must be online for the request to be forwarded to the client software, and the latest version of the cloud-printing client must be upgraded or installed to use this feature.

Note: This feature is available only after upgrading or installing the latest version of the cloud-printing client (confirm the client version with the official technical team).

The brief intro writes the path as (api/printerLog/pull) (no leading slash); the canonical interface address below is /api/printerLog/pull. The leading slash is required when constructing the request.

Interface Information

  • Interface URL: https://www.colorpark.cn/api/printerLog/pull
  • Request Method: POST

Request Parameters

Parameter Example Value Data Type Required Description
printer_id 500001 string Yes The unique ID assigned to the printer; each printer is assigned a different number.
once 8305 string Yes A random value used when generating the encrypted signature.
time 1646790335 string Yes The timestamp used when generating the encrypted signature.
sign 9ce3ce7a3fccaf3d7715bd7e9bb1dc1c string Yes The generated signature. For the generation method, refer to the "Generate Signature" section under "Underlying Methods [Basic Support]".
start_date 2026-01-01 date Yes Start date.
end_date 2026-01-01 date Yes End date.

Response Result

Parameter Data Type Example Value Description
code string 0 Result status code: 0 = success, 400 = failure.
msg string 拉取客户端日志下发成功 Result description, e.g. "Client log pull request dispatched successfully".

If the device encounters an unsolvable issue during debugging, contact the cloud-printing responsible person for troubleshooting and a resolution. Contact details:

Phone: 137-5177-4454 (same number on WeChat)

Email: info@ColorPark.cn

UV cloud-printing service provider with deep hardware–software integration ® Ruifengcai