Device Log – Download Log to Local

Last updated:2026-10-14 11:13:46

A third-party platform calls the interface (api/printerLog/download) to download the current device's latest log file.

Before calling the download interface api/printerLog/download, you must first call api/printerLog/pull.

Note: This feature is available only after upgrading or installing the latest version of the cloud-printing client (confirm the client version with the official technical team).

The brief intro writes the path as (api/printerLog/download) and api/printerLog/download (no leading slash); the canonical interface address below is /api/printerLog/download. The leading slash is required when constructing the request.

Interface Information

  • Interface URL: https://www.colorpark.cn/api/printerLog/download
  • Request Method: POST

Request Parameters

Parameter Example Value Data Type Required Description
printer_id 500001 string Yes The unique ID assigned to the printer; each printer is assigned a different number.
once 8305 string Yes A random value used when generating the encrypted signature.
time 1646790335 string Yes The timestamp used when generating the encrypted signature.
sign 9ce3ce7a3fccaf3d7715bd7e9bb1dc1c string Yes The generated signature. For the generation method, refer to the "Generate Signature" section under "Underlying Methods [Basic Support]".

Response Result

Parameter Data Type Example Value Description
code string 0 Result status code: 0 = success, 400 = failure.
msg string 下载客户端日志成功 Result description, e.g. "Client log downloaded successfully".
data — — Response data object (see below).
data.id int 29 ID.
data.printer_id int 1000930 Device number.
data.original_name string WPF_互联网 3.4.0.zip Original file name.
data.file_path string https://rfccrm.colorpark.cn/colorcloud/log/6666678-2026-06-29T11:00:20Z-WPF_互联网 3.4.0.zip File address.
data.file_size int 6514 File size.
data.file_ext string zip File extension.
data.client_time string 2026-06-29 11:00:20 Client event time.

If the device encounters an unsolvable issue during debugging, contact the cloud-printing responsible person for troubleshooting and a resolution. Contact details:

Phone: 137-5177-4454 (same number on WeChat)

Email: info@ColorPark.cn

UV cloud-printing service provider with deep hardware–software integration ® Ruifengcai